Privacy Policy

The GRETATESOROS.COM portal (hereinafter, “THE WEBSITE MANAGER”), as the owner and manager of the website you visit, sets out in this section the Privacy Policy on use , and on the personal information that the user may facilitate when visiting or browsing the Portal.

Data requested on the website and purpose of processing

  • Name, surname and email in the contact forms: to make any direct contact with THE WEBSITE MANAGER, whether to raise questions, comments, suggestions, request a service or product, or any other information. Failure to provide the minimum necessary personal data will make it impossible for THE WEBSITE MANAGER to respond to the request.
  • Name and email: to be able to make comments on the website's blog.
  • Name, surname, address, telephone number, email, tax identification number: this information will be requested at the time of payment for the service, for the purposes of processing everything related to the client.
  • Name, telephone number and email for newsletter: with the express and voluntary consent of the data owner, the minimum information necessary to send an automated commercial newsletter will be requested on the website, where information will be provided on advertising, promotions and other information. the services and/or products offered by THE WEBSITE MANAGER
  • Email: the email will be requested to access the customer area, according to the data provided at the time of creating the account.

If the user is under 16 years of age, they must have the authorization of their parents or legal guardians to provide their personal data. THE WEBSITE MANAGER has no way of effectively verifying the age of the users, and is therefore exempt from any responsibility if the user does not comply with what is indicated here.

THE WEBSITE MANAGER will at all times ensure that the use of the website, the contents, and the processing of the user's personal data are carried out in the most correct way. To this end, the user may always exercise their rights of access, rectification, cancellation, portability, oblivion or opposition, all in faithful compliance with the guidelines of the laws that govern the matter, by writing to the email gretaresina@gmail.com.

At no time will THE WEBSITE MANAGER share the data it has with third parties. If doing so to fulfill the services contracted by a participant, send the newsletter, comply with legal requirements or for the administration of the website, the appropriate confidentiality agreements will be provided between the parties.

The links to third parties that can be found on the website have privacy policies unrelated to THE WEBSITE MANAGER. Access to these sites must be the responsibility of the user, it being their responsibility to know them and their decision to accept them or not.

Forms

The website has 4 types of forms:

Contact: the user, client or participant will be able to find forms that will facilitate communication with THE WEBSITE MANAGER, to raise questions, comments, request a quote, reserve any of the services offered on the website or demand any right they have. Failure to provide the minimum necessary personal data will make it impossible for THE WEBSITE MANAGER to respond to the request. This treatment will be considered legitimate as it is part of a pre-contractual diligence. The website and email server of THE WEBSITE MANAGER will be responsible for the processing.

Advertising: users, buyers or participants will be asked for their express and voluntary consent to deliver to THE WEBSITE MANAGER the minimum data necessary to send advertising and commercial information related to the services and/or products offered by THE SITE MANAGER. WEB, so that it is added to an automated email marketing file managed by the data processor indicated below. The processing of personal data found in this section has been done with the consent of the data owner.

For comments on the blog: in order to avoid spam , inappropriate messages, and follow up correctly, the user will be asked for their name, email, and website to identify them in the comments they wish to make on the blog entries. This data will be visible to other users of the website. If you do not want the data to be visible to other people, you must contact THE WEBSITE MANAGER at gretaresina@gmail.com.

The website server will be in charge of the processing and it will be carried out with the consent of the data owner.

To process the service request: users, clients or participants will be asked for their data so that THE WEBSITE MANAGER can process the services requested by the client. Legitimate processing of personal data due to the contractual relationship that exists with the client or participant. The data will be saved on the website server.

Those in charge of treatment

THE WEBSITE MANAGER needs the support of third parties to adequately offer its services and products, with which it enters into appropriate confidentiality agreements and verifies compliance with regulations on the protection of personal data.

The data provided to these third parties may not be used for other purposes not authorized by the data owner.

In compliance with the principles of information and transparency, it is made known that these third parties are:

  • Mailchimp: used to automate commercial information newsletters and send advertising for the products and/or services offered on the website to the email address of the data owner. Service provided by the company The Rocket Science Group LLC, located in the United States of America. It has a security agreement called Privacy Shield, in accordance with the requirements of the European Data Protection Committee, which can be consulted here https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&s tatus=Active. For more information about its privacy policy you can visit https://mailchimp.com/legal/privacy/
  • Active campaign: Used for email marketing and customer management. This service will be provided by the company ActiveCampaign, LLC, whose office is located in the city of Chicago, USA. They have subscribed to the Privacy Shield, which can be verified at this link https://www.privacyshield.gov/participant?id=a2zt0000000GnH6AAK&status=Active. You can see more information about the privacy policy here at https://www.activecampaign.com/privacy-policy/
  • Google: Tool used as a visitor data manager. This service is provided by Google LLC, located in Mountain View, California, United States of America, and is a subscriber to the EU-US Privacy Shield. which can be consulted at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&sta tus=Active. If you want more information about its privacy policy, you can consult: https://policies.google.com/privacy
  • Facebook pixel: analysis tool for advertising, used to understand the actions of data subjects on this website. This service is provided by Facebook, Inc., which is located at 1601 Willow Road Menlo Park, CA 94025, United States of America. If you are outside the United States of America or Canada, the data controller responsible for the information is Facebook Ireland Ltd., which is located at 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland. It is certified to the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework, as evidenced at https://www.privacyshield. gov/participant?id=a2zt0000000GnywAAC&status=Active. For more information about the privacy policy, go to https://www.facebook.com/privacy/explanation
  • Google Analytics: Web analysis service, to view website usage statistics. This service is provided by the company Google LLC, located in Mountain View, California, United States of America, with a Privacy Shield subscription. between the EU-US which can be consulted at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active. If you want more information about their privacy policy, you can consult: https://policies.google.com/privacy
  • Pay U Latin America: Company used to manage payments on the website. It can be contacted through the email protecciondedatos@payulatam.com and its privacy policy can be seen at https://legal.payulatam.com/ES/politica_de_privacidad.HTML
  • PayPal (Europe) S.à rl et Cie, SCA: company used to manage payments by debit and credit card on the website. Located at 22-24 Boulevard Royal L-2449, Luxembourg. For more information you can visit https://www.paypal.com/es/webapps/mpp/ua/privacy-full?locale.x=es_ES
  • Stripe Inc: used to manage debit and credit card payments on the website. This company is located in the United States, it has a security agreement called Privacy Shield, in accordance with the requirements of the European Data Protection Committee, which can be consulted here https://www.privacyshield.gov/participant?id=a2zt0000000TQOUAA4&status= Activate. For more information at https://stripe.com/us/privacy
  • WhatsApp: Tool used for communication with users, buyers, clients and participants through the company WhatsApp Ireland Limited (for those located in Europe), you can contact us through the link https://www.whatsapp.com /contact/?subject=messenger and its privacy policy can be seen at https://www.whatsapp.com/legal?eea=1#privacy-policy

In specific cases THE WEBSITE MANAGER may use applications or tools that have not been included or named in this list, the above being a better option that contributes to the performance of a certain task; If this happens THE WEBSITE MANAGER will notify its users, clients or participants of this situation as the case may be.

Policies related to newsletters

These policies will be understood at all times as a complementary part of the terms and conditions set out on the website, both being of equal application at the time of a dispute. The privacy and intellectual property policy applied will be the same as that set out in the terms and conditions of the website.

A “newsletter” will be understood as the digital bulletin that THE WEBSITE MANAGER produces periodically and sends to its subscribers through an external email service provider, to which the user has subscribed voluntarily.

THE WEBSITE MANAGER is not obliged to send the newsletter in defined periods of time, so it is completely free to do so whenever it deems appropriate. The user may at any time exercise their rights of access, rectification, cancellation or opposition by following the instructions found in the footer of the newsletter.

The user must not share their content with third parties, as this would violate the copyright of THE WEBSITE MANAGER. The only possible distribution channel is the one managed and/or authorized by THE WEBSITE MANAGER.

THE WEBSITE MANAGER will not be responsible for the third-party content exposed in the newsletter; any controversy that arises must be dealt with directly with the person or company mentioned.

Treatment duration

In the case of personal data provided for billing and purchase of products or services, they will be kept for the time legally applicable by the platform that performs the billing.

In the case of personal data provided for electronic commercial newsletters and comments on the blog, it will be for as long as the data owner wishes to remain on the subscription list, so they can unsubscribe at any time they wish. , automatically as indicated in each newsletter, or by writing to gretaresina@gmail.com.

It is issued on the 4th day of June 2024.